Lime Charlette cape set

We offer free shipping on all prepaid orders across India. For Cash on Delivery (COD) orders, an additional ₹350 logistics charge applies, along with a 20% advance payment to confirm the order.

International shipping is available to select countries on a prepaid basis only. Shipping charges and applicable customs duties or import taxes are the customer's responsibility.

We accept return and exchange requests within 7 days of delivery for eligible domestic orders. Products must be unused, unworn, and returned with original tags and packaging intact.

Custom-stitched and made-to-measure garments are non-returnable. Approved returns are processed exclusively as store credit, with no cash refunds or bank transfers. For damaged, defective, or incorrect items, please report the issue within 48 hours of delivery.

For assistance, contact us at +91 7905435996 or embrace.sanjana@gmail.com.

To maintain the beauty and longevity of your handcrafted garments, dry cleaning is recommended. If required, gently hand wash in cold water using mild soap and dry in shade.

Avoid applying perfumes directly on Zardozi embroidery, as they may damage the delicate embroidery materials.

Each piece is individually handcrafted by skilled artisans, making every creation unique. Slight variations in embroidery, texture, colour, and detailing may occur due to the nature of handcrafted work. These minor variations are not considered defects but reflect the individuality and authenticity of our craftsmanship.

We aim to dispatch all orders within 36–48 hours of order confirmation, except made-to-measure orders. Domestic deliveries generally take 2–7 working days after dispatch.

Delivery timelines may vary due to location, public holidays, or unforeseen circumstances. Once your order is shipped, tracking details will be shared with you. For urgent delivery requests, please contact us at +91 7905435996.